Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website (http://candlekitchen.co.za). By using our website, you agree to the practices described herein.
Who We Are
Our website address is: http://candlekitchen.co.za. We are committed to using your data solely for providing and improving our services and ensuring you have a smooth shopping experience.
Information We Collect
- Comments
- When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist in spam detection.
- An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you use it. Their privacy policy can be found here: https://automattic.com/privacy/.
- Media
- If you upload images, ensure they do not include embedded location data (EXIF GPS). Visitors to the website can download and extract such data from images on the site.
- Cookies
- For convenience, if you leave a comment, you may opt-in to saving your name, email address, and website in cookies, which will last for one year.
- Temporary cookies are set when visiting the login page to determine if your browser accepts cookies. These are discarded upon closing the browser.
- Login cookies persist for two days (or two weeks if “Remember Me” is selected), and screen option cookies last for a year. Logout removes login cookies.
- Cookies related to article editing or publishing expire after 1 day.
- Embedded Content from Other Websites
- Articles on this site may include embedded content (e.g., videos, images). This content behaves as if you visited the source website, which may collect data, use cookies, and track your interactions.
How We Use Your Data
We collect and use your data solely for purposes related to our website’s functionality and to deliver your orders efficiently. We do not sell or share your personal information with third parties for marketing purposes. Specifically, we use your data to:
- Process and deliver your orders.
- Respond to inquiries or comments.
- Improve our website and services.
Data Retention
- Comments and their metadata are retained indefinitely to streamline follow-up approvals.
- User accounts (if applicable) retain personal information provided in their profiles. Users can view, edit, or delete their information at any time (except for usernames). Administrators can also access and edit this data.
Your Rights
If you have an account or have left comments on our site, you can:
- Request an exported file of the personal data we hold about you.
- Request that we delete your personal data, except where retention is required for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service to ensure the security of our site.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights concerning your data, please contact us at info@candlekitchen.co.za.
We reserve the right to update this Privacy Policy as needed to reflect changes to our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website.